Initial Home Care Franchise Training & Support

Begin your franchise journey with our comprehensive home care franchise training program designed to set you up for success from day one.

1

Pre-Training Preparation

Access our online learning portal and complete foundational courses before your in-person training begins.

2

Classroom Training

Intensive two-week program at our headquarters covering all aspects of franchise operations.

3

On-Site Setup

Hands-on support at your location to ensure proper setup and launch of your franchise.

Two-Week Training Program Overview

1
Week One: Operations
  • Business Operations Fundamentals
  • Care Management Systems
  • Regulatory Compliance
  • Financial Management
  • Care Direct Link Platform Training
2
Week Two: Growth
  • Marketing Strategies
  • Sales Techniques
  • Caregiver Recruitment
  • Client Relations
  • Business Development

Operations Manual

Comprehensive guide covering all aspects of franchise operations

Training Videos

On-demand video library of training materials

Templates

Business documents and forms for daily operations

Setup Tools

Resources for franchise launch and setup

Ready to own a franchise?

Take the first step towards owning your own successful home care franchise in your preferred territory.

Complete Your Application Today

Dedicated Ongoing Support

Our commitment to your success doesn't end with initial training. Experience comprehensive, continuous support throughout your franchise journey.

Dedicated Business Consultant

Your personal franchise consultant provides strategic guidance, performance reviews, and continuous business optimization support.

Performance Analytics

Access detailed business metrics, benchmarking data, and performance insights to optimize your operations.

Resource Library

Extensive collection of training materials, operational guides, and best practices updated regularly.

Franchise Community

Connect with fellow franchisees, share experiences, and learn from the success of others in our network.

Ways We Support You

24/7 Hotline
Direct access to support team anytime you need assistance
Virtual Meetings
Regular video conferences for guidance and review
Email Support
Quick response to all your queries and concerns
Live Chat
Instant messaging support during business hours

Business Hours Support

Monday - Friday
9:00 AM - 6:00 PM EST

Emergency Support

24/7 Access
365 Days a Year

Contact Our Support Team

Support FAQs

Find answers to common questions about our ongoing support services

How often will I meet with my Business Consultant?
You'll have scheduled monthly video conferences with your dedicated Business Consultant, plus additional meetings as needed. They're also available for quick calls and emails throughout the month to address any urgent concerns or questions.
What technical support is available for Care Direct Link platform?
We provide 24/7 technical support for the Care Direct Link platform. This includes immediate assistance for urgent issues, regular maintenance, updates, and training for new features. Our tech team can be reached via phone, email, or live chat.
What ongoing training opportunities are available?
We offer monthly webinars, quarterly skill development workshops, annual conferences, and on-demand training modules through our online learning platform. Topics range from business management to caregiving best practices and technology updates.
How do you help with local marketing and growth?
Our marketing team provides customized local marketing plans, digital marketing support, advertising materials, and social media guidance. We also help analyze market data to identify growth opportunities and optimize your marketing spend.
What resources are available in the online portal?
Our online portal includes operations manuals, marketing materials, training videos, business templates, compliance updates, and a community forum. It's regularly updated with new resources and best practices from across our franchise network.
How do you support caregiver recruitment and retention?
We provide proven recruitment strategies, job posting templates, screening tools, and retention programs. Our HR team offers guidance on competitive compensation, benefits packages, and caregiver engagement initiatives.
Have More Questions? Contact Us